If you are not 100% satisfied with your purchase or the size is not correct, don’t worry! Remember you have up to 14 days from delivery to chnage your mind and return the item.
- You can return the products within 14 days for any reason.
- Any product you return must be in the same condition in which they where shipped.. Returned items must not be used, washed or altered in any way.
- Returns are at your own expense
If you decide to return your order (totally or partially) complete the contact form below or send an email at [email protected].
In the object email write: return request n°…… (report your order number).
In the message text report:
- Order number
- Item you want to replace
Please, let us know the reason of the return to help us to improve our service and our products.
Package the products, preferably using the original packaging with a copy of the sale note inside and go to your trusted courier or at the post office.
Please note that the return shipping costs are at your expense and you can use a shipping service of your choice.
You can return your order or a portion of your order to the following address:
ZANETTI MODA SRL
Via Nazionale, 27 36040
Grumolo delle Abbadesse (VI).
As soon as we receive the return, we will verify that all the conditions listed above have been met and we will refund the full price of the product within 14 working days.
Unfortunately, it's not possible to exchange your products directly for another size or model or color: you will just return the item you don’t want and create a new order on www.zanetti1965.com.